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Airline Competitor Analysis
Strategic management
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Introduction
? Business Objective
? Current Strategy
? Belief about Industry
? Strength & Weakness
? Alliance Membership
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Analysis
01
Strategic management
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Business Objective
To provide highest quality of customer service delivered with
a sense of warmth, friendliness, individual pride, and company spirit.
Meeting the rising expectations of customers¡¯ remains central to their strategy of transforming British Airways into the world¡¯s leading global premium airline.
The Japan Airlines will act as a bridge to bring peoples.
To provide customers with safe, good value, point-to-point air services on a range of European routes.
Becoming a carrier as the best choice for customers and loved by the staff and employees.
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Current Strategy
T¡¦(»ý·«)
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for its competitiveness
& it still does not offer enough level of international flights services.
Brand name, Long service History ,Fleet size and destinations
& Not quality approved airline, Poor baggage delivery, Aging fleet
Competitiveness in international routes
& Low-productivity, corrupt relationship with political parts.
Competitive prices, offering a number of features
& less profitable routes.
Technical level of development, improvement of service quality
& Does not have the target market competitive advantage.
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Alliance Membership
Southwest does not have membership in any of airline alliances
Oneworld alliance
Oneworld alliance
Easyjet does not have membership in any of airline alliances
Skyteam alliance
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Comparison of Competitors
02
Strategic management
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Comparison
Premium
Low-Price
Global,
Long distance
Local,
Short distance
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Five Forces Model
03
Strategic management
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5